Packing, booking movers and collecting the keys are only part of moving. Updating your address helps keep important letters, deliveries and account records in the right place.
Start your checklist once your new home is confirmed, then work through each organisation’s requirements and effective dates.
Who should you notify?
Review the services you use:
- Banks and credit card providers.
- Insurers and MPF providers.
- Water, electricity and gas suppliers.
- Broadband, mobile and TV providers.
- Relevant government departments.
- Your employer and children’s schools.
- Shopping platforms and subscription services.
For utilities, check whether you need to close an old account, open a new one or arrange a transfer.
GovHK’s moving-home page links to a change-of-address service for participating organisations. Check your own list for accounts that still need a separate update.
Prepare your details first
Keep your full new address in Chinese and English, moving date and account numbers together. If an organisation requires proof of address, check which documents it accepts.
For banks, confirm which accounts and products the update covers. For shopping platforms, review pending orders individually as well as changing your saved address. Contact the merchant about orders already being shipped.
Keep track of deadlines
Driving licence holders and registered vehicle owners must notify the Transport Department in writing within 72 hours of an address change. Follow its requirements for supporting documents. Read the official guidance.
Save confirmation numbers and effective dates, then check your next statement or notice.
Set up your rent routine too
Once you have moved in, add your rent due date to your calendar and check the rent amount and landlord’s payment details in your new tenancy agreement. You can also consider paying rent by credit card so your monthly rent payments can earn credit card rewards. For an introduction, see RentSmart rent payments, compare applicable service fees and card reward requirements, and choose a monthly payment option that suits you.
